Business Communication: Process and Product
Product Description
BUSINESS COMMUNICATION: PROCESS AND PRODUCT, 7 is designed to prepare students for success in today’s digital workplace as well as tips on job searching skills. The textbook and accompanying Web site explains the basics of communicating in the workplace, working in teams, how to being a good listener and understanding business etiquette. Students study and practice the skills and activities involved in the writing process including the appropriate use of social medi… More >>
Business Communication: Process and Product

Dear Amazon:
The book you list here is the Student Study Guide to accompany my hardbound textbook BUSINESS COMMUNICATION: PROCESS AND PRODUCT. By listing this “paperback” at $26.95 and by not identifying it as the Student Study Guide, you are misleading readers. They think that a paperbound version of the complete book is available. Not true! Please identify the $26.95 book as Student Study Guide to accompany BC:PP. Thanks!
Rating: 5 / 5
Business Communication: Process and Product has been the best textbook I have worked with. Everything is presented in a clear and reader-friendly manner. Of all the books I have had to purchase for my courses, this was well worth the investment. Even though I recently earned my degree, and am no longer taking classes, I am still benefiting from owning this book.
Rating: 5 / 5
I teach an entry level MBA class that focuses on Leadership and Communication. Previously, the text for this class was average to poor. I dreaded using it. Starting this semester, we’re using Mary Ellen Guffey’s Business Communication: Process and Product text. It’s a dream! It’s a joy as an instructor to have an academic text such as BC:PP that is (a) very applicable to real-world business situations, (b) easy and fun to read, and (c) filled with tons of great ideas for class and homework assignments. In addition, instructors can request support materials such as video, PowerPoint chapter reviews, chapter tests, etc. that save a TON of time and effort! I am truly enjoying using this book, as are my students. I’d HIGHLY recommend it for any undergrad or graduate level communication course!
Rating: 5 / 5
I wish I would’ve read the last review before ordering this product. This is a STUDY GUIDE, which usually comes FREE WITH purchase of the $… TEXT BOOK in book stores. Don’t be mislead by thinking you’re getting a great deal on a text book. It’s not the real thing.
Rating: 1 / 5
I am an instructor at a business college, and this textbook (along with the accompanying website for students) proved to be wonderful for use in the classroom. The chapters were lively (even for a four-hour lecture class!) and provided real-world details and examples. The website accompanying the textbook has plenty of extra information for classroom use, as well as activities that students can do to review chapters and test their grammar skills.
Rating: 5 / 5