The Requirements of Switching to VOIP Business Phone Systems

Switching to VOIP business systems is not like turning your company upside down as you install a mass of cables and machinery like it was when the PBX was introduced. It is very easy, and in most markets, it costs nothing.

VOIP (Voice Over Internet Protocol) based business phone systems are increasing popular. It is getting to the point where if you don’t have VOIP, you cannot communicate with clients and suppliers in the way they are already used to. Video calling has fast become the norm. It is easy to think VOIP calling and video calling will cost your company a fortune. In actual fact, the switch over cost is minimal, any devices are normally included with the change without an upfront fee, and your communication costs will be greatly reduced as a result of using VOIP. It is practically impossible for VOIP to be costing you half of your current call costs, and you get video and a lot more services included. In this article, we look at the essentials needed in your office when switching over to VOIP communication services.

  • Application. VOIP is a software application. Skype was the company to make VOIP calling well-known to computer users. Microsoft just purchased Skype for 8.9 billion dollars, and so you can expect it to be on every PC running the new Windows 8 operating system. There are literally thousands of VOIP applications available on the market. Some have more features than others. Your VOIP provider is providing their application and their tools to use it. The simplest version of VOIP is an application running on a computer, the most sophisticated uses dedicated servers to run a whole office of handsets allowing VOIP calling, while integrating existing phone systems and landline calling options. In most cases, all those computers handling the phone system are in the facilities of the provider.
  • High Speed Internet. No internet speed, and you don’t have the ability to send that information down the internet, and therefore, you cannot have good enough quality calls with VOIP. Standard broadband available to consumers in modern countries is generally good enough, but more expensive dedicated internet connections with super-high speeds are an excellent choice for business because they can handle more data, and they do it faster. You need a network in your office to handle several handsets. Handsets can even operate over a wireless network, if you wish.
  • VOIP Handsets. VOIP handsets look like ordinary phones with more buttons, a display, camera and loudspeakers. We can think of these handsets as the devices that communicate with the VOIP application of the provider, that is either on a single computer in your office, or on a high speed dedicated server in the facilities of your VOIP provider. They are like the keyboard, camera and speakers of the laptop if you choose to use Skype. Buying these devices is probably the biggest upfront cost related to VOIP for business, and in many cases, providers are actually renting the devices on very low fees to eliminate upfront costs.

As you can see, the installation, setup and kick-off for VOIP is extremely easy and will be almost instantaneous.

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