Life is tough and the grind is worse. Working everyday causes stress and strain on both the worker and employer. Therefore, it's a great plan to have an interest in the employees' complaints. Their ability to produce is dependent upon a responsive environment and one that can be prepared for the issues they face. As an employer the responsibility lies in the fact that the conditions must be controlled for. This is to say that the employees' requests should be taken seriously and their demands met to make for a prosperous working environment.
This is not to suggest giving into every indulgence, but to meet the employees' needs with the best of intentions and most reasonable accommodations. For example, adding a tanning salon to the fifth floor of the corporate tower may be beyond reason, as this has no influence on the working environment. But adding more programmers might prove helpful if the profession calls for this. Taken together, it's a good idea to meet them half way, at least, on those factors that could come to influence the way things work.
Handing out privileges is not common to businesses because the workers already receive much in terms of compensation. While the employee gets stock options and bonuses, there are some fields that do not allow for this. Teaching is one of those professions that doesn't give its workers the same benefits. Typically there is a big gap between what an educator earns versus the corporate employee whether executive or peon. This discrepancy in pay is the reason why more people find employment in the field of business than education.
For the sake of avoiding the worse scenario like strikes or lawsuits, give attention to the interests of the workers. Every complaint should be reviewed and those that are most germane should receive action. There is, as an employer or business owner, the need to investigate the employees' suggestions as they could lead to something greater. After all, it's a working environment and reacting in the right way could save in more ways than one.