The World Business

Posts Tagged ‘CRM systems’

Customer Relations Management has recently been quite rightly getting a lot of attention from business experts around the world. The CRM issue is a very hot topic, and as a result CRM systems have been pushed into overdrive to deal with a range of issues which are often very high impact for businesses at the coalface. CRM systems are critical parts of enterprise content management systems, (ECMS) to the extent that they come under the “don’t leave home without it” level of importance. Read the rest of this entry »